Broadcast & ProAV service and support

SERVICE AND CUSTOMER SUPPORT

Welcome to our Broadcast & ProAV service and support section. Here you can find everything you need to know about our Broadcast & ProAV range in one place - from product brochures and information on warranty and service registration to our service centre locator, technical downloads and FAQs. Why not get started now, with the useful links below.

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Need support? Contact Us

There are various ways you can get in touch with our support team. Select the option that best matches your needs.

SUBMIT A REPAIR

Create online repair orders and track the status of your repair.

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Submit a question

SUBMIT A QUESTION

For business support, questions or queries.

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SEND AN EMAIL

Contact us via our email for business support or queries.

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Call us

CALL US

If you prefer to call us you can find a list of telephone numbers available below.

Contact list

Useful Links

Browse a variety of products and services designed to give you total freedom.


 

WARRANTY INFORMATION

PREMIUM PLUS PROTECT SUPPORT PLANS

PREMIUM PLUS SERVICE & KAIROS SUPPORT PLAN

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PTZ REFURBISHMENT & CERTIFICATION PROGRAM

OPERATION MANUALS

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PROAV SUPPORT PAGE - PASS

WHITE PAPERS

DISCONTINUED PRODUCTS

GLOSSARY

Panasonic Premium Service

Panasonic offers premium service including a fast 5 day turnaround and additional support plans.

Find out more by clicking the links below.

icon Premium Plus ProTect Support Plans

Premium Plus ProTect Support Plans

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KAIROS

Kairos Support Plan

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myPanasonic Connect Login

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Partner Portal

Explore our all-inclusive Partner Success Programs in the Connect Partner Portal. Our Partner Success team, comprising industry, product, and marketing experts, is here to support your business growth. Access marketing resources to generate leads, register your opportunities, and connect with sales and engineering experts!

Partner Download Area

Exclusive downloads await you, esteemed partner. Please ensure you are logged in to access the exclusive partner files.

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Media Entertainment

Customer service for Professional Display, Projector, Broadcast & ProAV products - The Home of Panasonic Connect Service

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Toughbook

Customer service for Panasonic TOUGHBOOK  - The Home of Panasonic Connect Service